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General Terms and Conditions of Sale
The following terms and conditions of sale apply to all Services offered by Seller. Conditions may vary from these in case both Seller and Buyer agree upon other arrangements.
1. DEFINITION USED IN OUR CONDITIONS
Seller
The provider of Services
Buyer
The party to whom Quotation is addressed
Services
All translation and linguistic services listed in Seller’s website and any other specific services agreed upon by both Seller and Buyer
Quotation
A quotation or other offer to sell Services issued or communicated in writing by Seller
Source Text
Any documents in any digital formats uploaded by Buyer when requesting a non-binding quote
2. QUOTATION AND ACCEPTANCE CONDITIONS
2.1 A Quotation will be issued upon request of Buyer and made by Seller using the information and Source Text that Buyer provides.
2.2 If the Buyer fails to provide Source Text, Seller shall issue an Estimate and reserve the right to make adequate price adjustments in accordance with the actual word count of Source Text.
2.3 A Quotation constitutes Seller’s offer to Buyer to enter into the agreement it describes, including, without limitation, to sell Services identified in such agreement and it shall be the complete and exclusive statement of such agreement.
2.4 Buyer shall accept the offer in writing or by the issuance to Seller of a purchase order or other acceptance document for the Services.
3. PRICE CONDITIONS
3.1 Unless otherwise specified by Seller, Seller’s price for the Services set forth in written Quotation shall remain in effect for thirty days (30 days) after the date of Seller’s written Quotation.
3.2 Seller reserves the right to revise the price of Services upon expiration of the prices’ validity shown in the price list or in the Quotation.
3.3 No price reductions shall apply unless specifically agreed to in writing by the Seller.
4. PAYMENT
4.1 Terms and methods of payment applicable are Seller’s regular terms or those specifically quoted to Buyer and specified hereunder.
4.2 Payment for Services is due on the date indicated in Quotation and/or in the invoice. All payments will be made in currency indicated in Quotation and/or in the invoice to the designated account of Seller.
4.3 Payments due will be made in cleared funds in full without any deduction unless otherwise agreed in writing with Seller.
4.4 In the event that Buyer fails to pay any due amount on the due date, the Seller may elect to claim interest and late fees on the overdue amount for the period of default.
5. LIMITED WARRANTY
5.1 Any quality issues concerning services delivered to Buyer by Seller must be reported in writing within a period of 15 days after delivery. If the Buyer fails to raise an issue within this time frame following delivery, the Seller’s services shall be deemed as qualified.
5.2 No quality issues shall result in a discount and/or non-payment. Instead, any requested corrections or changes by Buyer shall be corrected by Seller at no expense, provided that they are minor errors and/or innocent mistakes made by Seller and/or Buyer.
6. DISCLAIMER
In all cases, the responsibility of Seller shall not exceed the total amount paid to Seller by Buyer for Services hereunder.
7. CONFIDENTIALITY
7.1 The obligation of confidentiality will start to apply at the time when Buyer request for Quotation from Seller.
7.2 Seller will, without the prior written consent of the disclosing party, divulge or communicate to third parties the confidential information of Buyer and shall not use the confidential information for any purpose other than the performance of Services under these Conditions.
8. CANCELLATION
In the event that Buyer decides to cancel or withdraw from the project prior to its completion date, then, in consideration of Seller’s scheduling and/or performing said service(s) Buyer shall pay Seller the portion of the project price listed in Quotation represented by the percentage of total service(s) performed, but in any event not less than 50% of said price.
9. FORCE MAJEURE
Neither Seller nor Buyer shall be held liable or responsible to the other party nor be deemed to have defaulted under or breached these Terms and Conditions of Sale for failure or delay in fulfilling or performing any term of these Terms and Conditions of Sale to the extent, and for so long as, such failure or delay is caused by or results from causes beyond the reasonable control of the affected party including but not limited to fire, floods, embargoes, war, acts of war (whether war be declared or not), acts of terrorism, insurrections, riots, civil commotions, strikes, lockouts or other labor disturbances, acts of God or acts, omissions or delays in acting by any governmental authority or the other party.
10. MISCELLANEOUS
10.1 The invalidity of any part of the provisions of General Terms and Conditions of Sale may not affect the validity of other conditions.
10.2 These Terms and Conditions are provided in English, but they can be translated into other languages by Buyer. In the event that there is any conflict in the interpretation of the different language versions of these Terms and Conditions, the English version shall prevail.
11. ADITTIONAL CONDITIONS
Individuals who wish to request a Quotation as private customers may apply special conditions.
12. APPLICABLE LAW
These Terms and Conditions of Sales are governed by Japanese law.
13. JURISDICTION
Seller and Buyer agree that any dispute related to the interpretation of these Terms and Conditions of Sales or services deliveredin conformity to the Teams and Conditions of Sales laid down herein that is not amicably resolved shall be referred to the solejurisdiction of the Chiba District Court.
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